Frequently Asked Questions:
HOW DOES MVCC’S ONLINE GIVING WORK?
We selected onlinegiving.org to provide a secure online giving service for MVCC. You will create an account on the secure site and setup direct debit from your checking or savings account or you can use a credit card of your choice. Direct debit is the secure electronic transfer of an authorized payment from your checking or savings account into MVCC’s account.
CAN I USE MY CREDIT CARD TO GIVE TO MVCC?
Yes, a variety of giving designations can be assigned as part of your setup process.
CAN I DESIGNATE MY OFFERINGS TO THE GENERAL FUND AND/OR SPECIFIC FUND?
Yes, these and other designations can be assigned as part of your setup process.
CAN I DESIGNATE THE TIME OF MONTH THAT MY GIFT WILL TAKE PLACE?
Yes, you have the opportunity to set up your giving on a weekly, biweekly, or monthly basis, and can designate the approximate date of the month that the gift occurs. Each gift can be designated to one or more MVCC funds. You will receive an automated e-mail from onlinegiving.org each time a gift is processed.
CAN I TRY OUT THE SERVICE BY GIVING ONE TIME?
Yes. You may try online giving by selecting “Give now” tab after the signup process or use the form on the front tab here. You will see how easy and efficient the process really is.
WHAT FEES ARE THERE FOR USING THIS ONLINE SERVICE?
There are no fees to you. The fee to the church is nominal, ranging from $0.20 – $0.50/transaction, depending on MVCC’s monthly transactional volume. The fees to the church for credit card transactions are higher than the current withdrawal fees. you now have the option to cover this fee when you donate.
WHAT WILL THIS TRANSACTION LOOK LIKE ON MY BANK STATEMENT?
The gifts to MVCC made via the online giving service will be identified as “Online giving”. It will not say MVCC.
HOW CAN I KEEP RECORD OF THE AMOUNT I HAVE CONTRIBUTED?
In addition to receiving emails confirming each gift, you can log into your online giving account and check the “My Account” tab anytime. Also, MVCC will continue to provide you with a printed personal giving statement at the end of the calendar year for your tax records.
WHAT IF I CHANGE BANKS OR ACCOUNTS OR WANT TO CHANGE THE AMOUNT OF MY CONTRIBUTION?
You can change this information at any time on the “My Account” tab.
ARE ONLINE CONTRIBUTIONS SECURE?
Yes. An online contribution is safer than writing a check, and it can’t be lost, stolen or destroyed in the mail. Strict national rules and guidelines govern all Electronic Fund Transfer (EFT) transactions. Over four billion EFT transactions are processed annually in the United States.
WHO CAN I TALK TO IF I HAVE MORE QUESTIONS?
Contact: MVCC at 301-874-0000; e-mail: email@example.com